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FAQ
How do I place an order?
What is a pdf and how do I make one?
What other file formats do you accept?
How long will it take to receive my order?
What is 4/0, 4/1, 4/4?
What is the Line screen?
What is Aqueous coating?
Do you offer printed items not shown on printcp.com?
Where are you located?
How can I speak to a live person about my order?
What if I need to make a change after I have approved my proof?


How do I place an order?
see our nice Walk through of the order process

What is a pdf and how do I make one?
Adobe PDF (Portable Document Format) is the preferred method of sending electronic files. Depending on the application you are using there may be a variety of different ways to produce a pdf.
InDesign by Adobe® offers some of the best pdf tools built right into the application. Adobe Acrobat has just the tools you need to create and deliver PDF files. Other applications have pdf plug-ins available. If you own a version of Distiller on it's own you can distill eps files from most applications using this utility. We strongly suggest if you are not familiar with using or creating pdf's you take the time to visit adobe.com and research this subject. For more info on pdf by application, see our file setup page
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What other file formats do you accept?
Printcp only accepts pdf's.
If you do not have the ability to create a pdf file but would still like to have your item printed by us, please contact us at 916.446.7865

How long will it take to print my order?
From approval of your soft proof your order will take 3 business days to print.

What is 4/0, 4/1, 4/4?
This refers to the number of inks that are applied to each side of the card when it is printed. The inks used are Cyan, Magenta, Yellow and Black (often referred to as CMYK). When applied in varying percentages these inks are able to accurately reproduce most colors. This is known as Four-Color Process Printing.
4/0 - four colored inks are applied to one side of the card, and none are applied to the back.
4/1 - four colored inks are applied to one side of the card, and one color (Black only, no Pantone spot colors) is applied to the reverse.
4/4 - In this case, four colors of ink are applied to each side of the card.

What is the Line screen?
A Line Screen is the measure of how many halftone lines are printed in a linear inch. The value is expressed as Lines Per Inch (LPI).
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What is Aqueous coating?
A water-based coating applied after printing that gives an added glossy finish to the gloss stock and a satin finish to the velvet stock. This helps prevent the underlying ink from dirt and damage.

Do you offer printed items not shown on printcp.com?
YES, but please contact us at 916.446.7865

Where are you located ?
2313 C Street, Sacramento CA 95816

How can I speak to a LIVE PERSON about my order ?
Call 916.446.7865

What if I need to make a change after I have approved my proof?
Call us right away 916.446.7865

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Affiliations: Printcp.com is affiliated with J.Prassa Printers a 42 year quality print company
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