Full payment, including shipping and handling fees
if applicable, is required to complete an order. No work will proceed
until full payment is received. No refunds will be given for orders
that have been received by prepress department.
All sales are final, unless otherwise
noted. After an order has been sent to prepress department, the customer
is responsible for paying the entire amount of that order. In some
cases, a refund may be extended to the customer if no work has been
completed by J Prassa Printers for that order. In such cases,
the customer will be charged a $15 cancellation fee.
All images, after being enlarged or reduced
for reproduction, will crop approximately 1/8” to allow for
bleed. See the templates for more details. We cannot process orders
that do not meet the minimum requirements.
We start counting the turnaround time when your proof is approved
and sent to press. Orders sent to press after 5pm Pacific Standard
Time will begin counting turnaround time the next business day.
Allow additional business days for delivery based on the shipping
method you select. Business days are Monday through Friday. Holidays,
Saturdays and Sundays do not count when calculating turnaround.
that if we are unable to print your files because they do not conform
to our file requirements, your job status will return to “artwork rejected ” and
your turnaround time will be reset.
Turnaround time of 3 days for
accepted work is guaranteed. The remedy for failing to meet a deadline
is limited to a refund on your next order.
J. Prassa Inc / Printcp assumes no responsibility
for delays caused by delivery carriers or any damages resulting
from the failure to receive a job on time. Your order may arrive
late due to unforeseen delays in delivery service, the breakdown
of equipment, illness, etc.
Changing Files Once Sent to Press
Once a job has
been approved by the customer and “sent to
press” on the J. Prassa Inc / Printcp web site, no changes are allowed to the
artwork, job characteristics, or turnaround time. After an order
has been sent to prepress department, the customer is responsible
for paying for the entire order.
All complaints must be registered within 24 hours of receipt
of job. Should the job contain manufacturing errors and/or defects,
we would rerun the job at no charge. We maintain the right to judge
what a manufacturing error and defect is.
You are responsible for the accuracy of your layouts. Please
proof read all layouts carefully. As postal regulations are subject
to change, you are also responsible for complying with current mailing
restrictions for postcard backside layouts. Check with your local
All California orders are subject to sales tax. If customer is tax
exempt, exemption certificate must be sent or faxed to us with first
The customer will indemnify and hold harmless the printer,
J. Prassa Inc / Printcp, from any and all loss, cost expense, and damages on any
and all manner of claims, demands, actions and proceeding that may
be instituted against the printer on the grounds alleging that said
printing violates any copyright or any proprietary right of any person.
certify that you own the rights to use the image(s) being reproduced
on your order.
Delivery methods used and time.
What are your shipping costs and time?
Shipping and processing costs vary by the weight of your order and by the turnaround time you select during checkout. Please use our Instant Quote tool to determine the exact price for your order. (Or click the "Get A Quote" link on each product's pricing page.)
Which shipping methods do you use?
For deliveries within the United States, we generally deliver via Fedex.